🏠AI Receptionist for Estate Agents

Every Property Enquiry Captured. Every Lead Followed Up.

Property buyers, sellers, and landlords call at all hours. One missed call could be a £250,000 sale or a multi-property landlord. Vexlo ensures every enquiry is captured, every lead followed up, and every client impressed.

Sound Familiar?

The problems costing you thousands in lost revenue.

Potential buyers call about a listing after hours and don't leave a voicemail — you never know they called.

Sellers researching agents call multiple agencies at once — the one that answers first usually gets the instruction.

Landlords with multiple properties are high-value clients who expect fast, professional responses.

Viewings are missed or poorly managed without consistent reminder systems.

Google reviews from satisfied buyers and sellers are rarely collected — reducing your online credibility.

A residential sales transaction earns £3,000–£15,000 in agency fees. A property management contract for a portfolio landlord can be worth £5,000–£20,000+ per year. Missing the call from a motivated seller or portfolio landlord could cost your agency five figures.

The Perfect Customer Journey

Automated from the first ring to the 5-star review.

1

Buyer calls about a listing seen on Rightmove at 9pm

Your AI receptionist answers, confirms the property details, and books a viewing or takes their contact information for a call back the next morning.

2

Seller calls to request a valuation

The AI captures their property address, number of bedrooms, and preferred time for a valuation visit — feeding the details into your CRM pipeline.

3

Landlord enquires about property management services

The AI answers questions about your management fees, services included, and arranges a call with your lettings team.

4

Viewing reminder sent 24 hours before

Automated SMS confirms the viewing time and property address. Reduces no-shows and impresses buyers with a professional experience.

5

After completion, review request sent to buyer and seller

Automated messages to both parties requesting a Google review — building your online reputation in the local market.

What You Can Expect

After-hours enquiries captured from buyers and sellers

Valuation requests logged automatically into your CRM

Viewing reminders sent to reduce no-show rates

Landlord leads categorised and followed up in priority order

Consistent Google review collection building local authority

Every lead tracked from first call to completed transaction

We were losing out to other agencies who picked up the phone first. Now when a seller calls out of hours, the AI takes their details for a valuation. We've won three instructions in the last six weeks that I know came from after-hours calls we would have missed.
James R.
Branch manager, independent estate agency
Bristol

Common Questions

Can the AI handle enquiries for both sales and lettings?

Yes. The AI can be configured with separate scripts for sales enquiries, lettings enquiries, property management, and valuations — routing each conversation appropriately.

What about portal leads from Rightmove or Zoopla?

Vexlo integrates with your CRM to manage all leads in one place. We can also set up automated follow-up sequences for portal enquiries that come in via email.

Can it handle calls from existing clients checking on their sale?

Yes. The AI can be configured to take messages, provide general updates, or direct clients to a specific team member — depending on your preferred workflow.

Is this suitable for independent agencies as well as larger branches?

Absolutely. Vexlo is used by sole-agent independents and multi-branch agencies alike. The system scales with your business.

Ready to Stop Missing Calls?

Book a free 15-minute demo. We'll show you exactly how Vexlo can work for your business.

Book a Free 15-Minute Demo

No commitment. No technical setup required.